FAQ
Common questions about OwnerTabs.
What OwnerTabs does, how the tools work, and what we don't do.
Section 01
About OwnerTabs
What is OwnerTabs?
OwnerTabs is a property operations documentation platform for homeowners, landlords, STR hosts, and property managers. We help you organize property info, incidents, files, contacts, occupancy handoffs, and guest workflows around any property.
Is this a contractor or repair service?
No. We don't dispatch tradespeople, quote repairs, or perform any work. We're a documentation and information tool. When you need actual work done, you hire your own licensed contractor.
Does this help me file insurance claims?
We're not claim approval software and can't guarantee any outcomes. However, having organized records — documented timelines, photos, system ages, and incident logs — can help you present your situation clearly when talking to adjusters or filing claims. You control your data and can export it anytime.
Will documentation help with my insurance?
We can't promise specific insurance outcomes. But organized documentation helps you answer questions confidently, present a clear timeline of what happened, and have evidence ready if asked. It's about being prepared — not about guaranteeing coverage or approval.
Is my data stored somewhere?
It depends on how you're using OwnerTabs. Some public builders can keep draft data in your browser for convenience, while signed-in workspace records, files, and settings are stored in your account so they follow the property.
Section 02
Property Info / Record
What is the Property Record?
The Property Record is a structured way to document a property's key systems: plumbing, electrical, HVAC, and roof/water. You answer questions about each system, and OwnerTabs builds a reusable property info record you can reference later, share, or hand off.
What systems does it cover?
Four systems: Plumbing (pipes, water heater, shutoffs), Electrical (panel, wiring, safety devices), HVAC (heating, cooling, maintenance), and Roof & Water (roof condition, drainage, water intrusion history).
How long does it take to complete?
Each module takes 3–5 minutes if you know the property. If you need to check things (like finding the panel amperage or pipe material), it may take longer. You can save progress and return later.
What if I don't know the answer to a question?
Every question has an 'I don't know' option. Your report will note gaps and suggest what information would be useful to gather. Incomplete records are still useful.
Can I edit my record later?
Yes. Each module has an edit option. Public-mode drafts may stay in your browser, and signed-in property records can be reopened and updated from the workspace.
Section 03
Incidents
What's the Incident Log for?
The Incident Log helps you document problems when they happen: what went wrong, when, what you did, photos, contractor info. Having a timeline is useful for insurance, warranties, tenant communication, and pattern recognition.
What systems can I log incidents for?
Plumbing, electrical, HVAC, and roof/water — matching the Property Record categories. You can also log general incidents that don't fit a specific system.
Can I export incident reports?
Yes. Each incident can be exported as a formatted document with timeline, photos, and details — useful for insurance claims, contractor handoffs, or tenant documentation.
Section 04
Guides & information
What topics do your guides cover?
Three short reads: getting started with OwnerTabs tools, OwnerTabs for any size portfolio, and how the OwnerTabs dashboard works. The blog covers practical references for plumbing, electrical, HVAC, and roof/water.
Are the guides professional advice?
No. Guides are general information for property owners and managers. For specific situations, consult a licensed professional. We're not liable for decisions made based on our content.
How do I find a contractor?
We don't recommend specific contractors. Check the licensing or registration rules that apply in your area, ask for recommendations, and get multiple quotes.
Section 05
Technical & privacy
Do I need to create an account?
You can explore some public tools without signing in, but an account is needed for the full workspace experience, including saved properties, records, files, settings, and property-linked workflows.
What happens if I clear my browser data?
Any public-mode drafts saved only in your browser can be removed if you clear browser data. Signed-in workspace records and files stay with your account.
Does this work offline?
Partially. Some public pages may continue working once loaded, but the main workspace, synced records, files, and account features need an internet connection.
Can I use this on mobile?
Yes. The site is responsive. Works on phones and tablets, though some forms are easier on larger screens.
Get going
Ready to document your property?
Start with Property Info — it anchors every other tool. Files, contacts, incidents, and handoffs all attach back to the property record.
OwnerTabs provides general information for property owners and managers. We're not contractors, insurance advisors, or legal professionals. For specific situations, consult an appropriate licensed professional. Always verify the legal, safety, permit, and insurance requirements that apply to your situation.